Privacy Policy

Last Updated: July 24, 2025

MediXcare ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.medixcare.com] (the "Site"), use our services, or interact with us in other ways. This includes information related to healthcare services we provide.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

1. What Information Do We Collect?

We collect information from you in several ways, including when you voluntarily provide it to us, when it is automatically collected as you use our Site, and from third parties.

Personal Information You Provide to Us

We may collect personal information that you provide to us, such as:

• Identifying Information: Name, email address, postal address, phone number, date of birth, and other similar identifiers.
• Health-Related Information: Medical history, treatment details, insurance information, and other protected health information (PHI) when you use our healthcare services, schedule appointments, or submit forms. This may include sensitive data such as genetic information, biometric data, or information about your physical or mental health.
• Payment Information: Credit card details, billing address, and other financial information when you make purchases or payments for services.
• Account Information: Username, password, and security questions if you create an account.
• Other Information: Feedback, survey responses, or communications you send to us.

Information Automatically Collected

As you navigate our Site, we may automatically collect certain information about your device and usage, including:

• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze trends, and administer the Site. You can manage your cookie preferences through your browser settings.
• Location Data: Approximate location based on your IP address, if you enable location services.

Information from Third Parties

We may receive information about you from third parties, such as:

• Healthcare providers or partners sharing data with your consent.
• Analytics providers like Google Analytics.
• Social media platforms if you interact with us through them.

We do not collect information from children under 13 without parental consent, in compliance with applicable laws like COPPA.

2. How Do We Use Your Information?

We use the information we collect for various purposes, including:

• Providing Services: To deliver healthcare solutions, process appointments, provide consultations, and fulfill your requests.
• Improving Our Services: To analyze usage patterns, enhance Site functionality, and develop new features.
• Communications: To send you updates, newsletters, marketing materials (with your consent where required), and respond to inquiries.
• Payment Processing: To handle transactions securely.
• Compliance and Legal Obligations: To comply with laws, regulations, and legal processes, including healthcare-specific requirements like HIPAA (if applicable).
• Security and Fraud Prevention: To protect against unauthorized access, fraud, and other security threats.
• Research and Analytics: Anonymized data may be used for research to improve healthcare outcomes.

We process sensitive health information only with your explicit consent or as permitted by law, ensuring it is handled with the utmost care.

3. When and With Whom Do We Share Your Information?

We may share your information in the following situations:

• Service Providers: With vendors, consultants, and third-party service providers who perform services on our behalf, such as payment processors, IT support, or analytics firms. These parties are bound by confidentiality agreements.
• Healthcare Partners: With affiliated healthcare providers or insurers to coordinate care, with your consent.
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
• Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
• With Your Consent: For any other purpose with your explicit permission.

We do not sell your personal information to third parties.

4. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the US or other countries. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in compliance with laws like GDPR.

5. How Long Do We Keep Your Information?

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Health-related records may be retained longer as required by healthcare regulations.

When we no longer need your information, we will securely delete or anonymize it.

6. How Do We Keep Your Information Safe?

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

In the event of a data breach involving personal information, we will notify you and relevant authorities as required by law.

7. Your Privacy Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA, HIPAA), you may have the following rights:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data, subject to legal exceptions.
• Opt-Out: Opt-out of marketing communications or the sale of data (though we do not sell data).
• Portability: Request a copy of your data in a portable format.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, contact us at mywebsite3@gmail.com. We may verify your identity before responding. For California residents, you have additional rights under CCPA; see our CCPA Notice for details.

We do not discriminate against you for exercising your rights.

8. Do-Not-Track Features

We honor Do-Not-Track (DNT) signals and do not track users across third-party sites without consent.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies.

10. Children's Privacy

Our services are not directed to children under 13 (or 16 in some jurisdictions). If we learn we have collected data from a child without consent, we will delete it.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated date. Continued use of the Site after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

MediXcare
Your address
Email: mywebsite3@gmail.com
Phone: Your phone number